Privacy Policy

Effective Date: 19th February, 2025 Eshuko Palace Apartments ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, eshuko.com, or use our services. 1. Information We Collect We collect the following types of information: • Personal Information: Name, email address, phone number, payment details, and booking information. • Non-Personal Information: Browser type, device information, IP address, and cookies. 2. How We Use Your Information We use your information for the following purposes: • To process bookings and payments. • To provide customer support and respond to inquiries. • To improve our website and services. • To send promotional offers and updates (with your consent). • To comply with legal requirements. 3. How We Share Your Information We do not sell or rent your information. However, we may share it with: • Service Providers: Payment processors, booking platforms, and customer support tools. • Legal Authorities: When required by law or to protect our rights. 4. Data Security We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. 5. Your Choices You can: • Opt out of promotional emails. • Update or delete your personal information by contacting us. • Disable cookies through your browser settings. 6. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices. 7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Eshuko Palace Apartments Parklands, Kitwe. Email: booking@eshuko.com Phone: +260